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A practical course

Intermediate · 8 lessons · about 95 minutes

Build one automation, start to finish

Eight hands-on lessons that build one real automation from nothing to live: a website enquiry that gets an instant reply and lands in a follow-up list, wired up in Zapier while you follow along. No developer, no theory, just the steps.

Who it's for
Business owners ready to build their first real automation, not just read about it
By the end
Work through one complete website-enquiry automation: a form submission, a reply and a follow-up record, with a test before anything goes live

Last updated 18 July 2026

What you'll work through.

  1. What you're building, and why this oneThe one automation this whole course builds: a website enquiry that gets an instant reply and lands in a follow-up list. Here's what it does and why it's the right first build.
  2. Setting up your account, and the two things you're connectingCreate your free Zapier account and get the two apps ready: the form that catches the enquiry and the tools that reply and record it. Ten minutes, no card needed.
  3. Building the trigger: catching the enquiry the moment it landsThe first half of every automation is the trigger, the thing that starts it off. Build yours now: a new Zap that wakes up the second someone fills in your form.Quick check
  4. Building the first action: the instant replyAdd the first action to your Zap: an email that goes out the second someone enquires, in your own words, with their details dropped in automatically.
  5. Adding a second action, and a filterLog every enquiry to a follow-up list automatically, and add a filter so only the enquiries worth chasing make it onto the list.Quick check
  6. Testing it for realEvery step passed on its own. Now turn the whole thing on and run one real enquiry through it, start to finish, exactly as a customer would.
  7. Common mistakes, and how to fix themThe handful of things that catch nearly everyone building their first automation, and the quick, specific fix for each one.Quick check
  8. What to build nextYou have one real automation live. Here's how to make sure it stays trusted, and where to point the same pattern next.

Take the work with you.

Finish the course and put it straight into practice: open the relevant resource, then bring one repeating job to a masterclass and work on it with us.

Interactive assessmentAvailable now

AI readiness assessment

Answer six short questions, get a percentage score and see the most useful next step for your business.

Check your AI readiness

No email or download needed.

The masterclass

Half a day at Bedford High School in Leigh, laptops open. Bring one repeating job and work on a first version with guidance. See the event page for current booking details.

Reserve your seat

Sat 29 August · 11:00–15:00 · Bedford High School, Leigh