Interactive assessmentAvailable now
AI readiness assessment
Answer six short questions, get a percentage score and see the most useful next step for your business.
Check your AI readinessNo email or download needed.
All courses
A practical course
Automate your operations
Nine practical lessons that take real jobs off your plate: invoice chasing, missed calls, repeat emails, booking, review requests, and how to connect your tools so one thing triggers another. Set up as you go.
- Who it's for
- Owners and managers ready to move from curious to doing, no developer needed
- By the end
- Find the hours you are losing, automate three or four of them properly, and decide what is worth doing next
Last updated 18 July 2026
The lessons
What you'll work through.
- Find the hours: a 15-minute time auditBefore you automate anything, find out where your week actually goes. A quick, do-it-now audit that points you straight at the jobs worth removing first.
- Invoice reminders on autopilotBuild and test a polite reminder sequence in your accounting software, with clear timing and a person responsible for exceptions.
- Missed-call text-backWhen you cannot answer, an automatic text can confirm the call was received and open a written route for follow-up.
- Stop retyping the same emailA third of your inbox is the same handful of questions. Set up saved replies, then AI-drafted responses in your own voice, so you approve instead of type.
- Kill the booking back-and-forthA booking link can reduce calendar back-and-forth when availability, buffers, confirmations and exceptions are configured correctly.
- Automate the ask for reviewsA timed review request makes the ask consistent. Send it after completed work, invite honest feedback and never offer an incentive.
- The glue: connect your toolsWhen your tools cannot talk to each other, you become the glue, copying things across by hand. Zapier and Make are the glue instead. Build one real when-this-do-that and you'll get the idea for good.
- Decide what's worth itNot every automation is worth building. A simple way to put a pound value on a job, weigh it against the setup effort, and get a clear go or no-go before you spend an afternoon on it.
- Roll it out without breaking thingsThe safe way to put your automations live: one at a time, tested, watched for a fortnight, with a person still checking anything that touches a customer. Plus where to go next.
When you are ready to apply it
Take the work with you.
Finish the course and put it straight into practice: open the relevant resource, then bring one repeating job to a masterclass and work on it with us.
The masterclass
Half a day at Bedford High School in Leigh, laptops open. Bring one repeating job and work on a first version with guidance. See the event page for current booking details.
Reserve your seatSat 29 August · 11:00–15:00 · Bedford High School, Leigh