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ROIIntermediate3 min read

Include checking time in your AI business case

Avoid inflated savings estimates by counting the human review, maintenance and exception handling a workflow still needs.

The practical answer

Start with this principle

AI-assisted work is not free once the first draft appears. A useful business case includes setup, checking, corrections, subscriptions and ongoing ownership.

Do this in order

Three steps you can use today

  1. Map the new process

    Write every remaining human step beside the automated ones. Include reviews, approvals, failed runs and the work needed to keep instructions current.

  2. Use a realistic correction rate

    Test a sample and record how often staff edit or reject the output. Do not assume the cleanest demonstration represents daily use.

  3. Compare complete monthly costs

    Put staff time, software, support and maintenance on the same period. Recheck the figures after the workflow has been live long enough to settle.

Copy and adapt

Honest ROI calculation

Task: ........................................................

Before
Times per week ....... x minutes each .......  = ....... minutes

After
Times per week ....... x minutes each .......  = ....... minutes
PLUS review and correction time ....... minutes
PLUS time spent fixing it when it goes wrong ....... minutes

Real weekly saving = before minus (after + review + fixing)

A saving that ignores the review step is not a saving, it is a forecast.